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Privacy Policy

This privacy policy sets out how Trimurti Logisolutions & Retails Pvt. Ltd (owner of Truckbhai) (“Trimurti”) uses and protects any information that you give Trimurti when you use the www.truckbhai.com or the Truckbhai software (“Truckbhai”). Trimurti is committed to protecting your privacy. This Privacy Policy explains how Trimurti collects, uses and shares your personal information. This Privacy Policy applies to your use of Truckbhai as further described in Truckbhai’s Terms and Conditions available at www.truckbhai.com By using Truckbhai, you agree to be bound by the terms and conditions of this Privacy Policy. You hereby expressly consent to the processing of your personal information in accordance with this Privacy Policy. Your personal information may be stored, processed or transmitted in India or any other part of the world, where laws regarding storing, processing or transmitting of personal information may be less restrictive than the laws in your country. If you do not agree to the terms of this Privacy Policy, please do not use or access Truckbhai. By mere use of or access to Truckbhai, you expressly consent to Trimurti’s use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions.

1.INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your Name, email, mobile number, Address, etc which you submit to us through the order process at the Site.

Information collected via Technology

To access the services you need to submit Personal Information as stated above. In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from, the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.

Information you provide us by placing an order.

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to give personal details. By accessing the services, you are authorizing us to collect, store and use your personal details in accordance with this Privacy Policy.We require this information to understand your needs and provide you with a better service, and in particular for the internal record keeping.

2. HOW WE USE AND SHARE INFORMATION
Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the logistics companies, truck drivers and owners, packers and movers companies etc. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.In general; the Personal Information you provide to us is used to help us communicate with you.

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

General Use

In general, the information you submit to Trimurti is used either to respond to requests that you make, or to aid Trimurti in serving you better. Trimurti may use your information in the following ways:


Cookies and other Technologies

Trimurti uses technologies like cookies and pixel tags to provide, improve, protect and promote Truckbhai. For example, cookies help Trimurti with things like remembering your username for your next visit, understanding how you are interacting with Truckbhai, and improving it based on that information. Trimurti uses software tools to collect information about how you interact with Truckbhai, such as mouse clicks, touch gestures, drags, hover-overs, response times, errors, page views and length of visits to certain pages. You can set your browser to not accept cookies, but this may limit your ability to use Truckbhai. Trimurti may ask its other partners to serve ads or services to your computer systems or other devices, which may use cookies or similar technologies placed by Trimurti or the third party. Trimurti does not control use of such technologies used by advertisers and partners and it expressly disclaims responsibility for information collected through them.

Analytic Services:

Trimurti may use third party analytics services such as Google Analytics, KISSmetrics and Comscore, to collect information about how you use and interact with Truckbhai. Such third party analytics services may use cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which website or hyperlink referred you to Truckbhai. Trimurti uses these analytics services to analyze how people use Truckbhai, to improve them, to customize the content/features users see/use based upon their interests and to send email to users who are not actively using Truckbhai. For more information about how these entities use this information, please refer to their privacy policies made available on their respective websites.

Law & Order:

Trimurti may disclose your information to third parties if it determines that such disclosure is reasonably necessary to: (a) comply with the laws; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of its name, brands, trademarks or such other rights belonging to it or its other users; or (d) protect its rights.

Stewardship of your data is critical to Trimurti and a responsibility that Trimurti embraces. Trimurti believes that its users’ data should receive the same legal protections regardless of whether it’s stored on its servers or on your home computer systems or devices. Trimurti will abide by the following principles when receiving, scrutinizing and responding to government requests for its users’ data:

Be transparent,
Fight blanket requests,
Protect all users, and
Provide trusted services.

Storing of information

Retention. Trimurti will retain your personal information for as long as it needs it.

No warranty. Trimurti uses commercially reasonable safeguards to help keep the information collected through Truckbhai secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, no method of transmission over the internet, or method of electronic storage, is 100% secure and so Trimurti cannot fully ensure or guarantee the security of any information you transmit to Trimurti or guarantee that information on Truckbhai may not be accessed, disclosed, altered, or destroyed by any person.

3. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such procedures. By using our Service, you acknowledge that you understand and agree to assume these risks.

4. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

5. CHANGES TO OUR PRIVACY POLICY

Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

6. CONTACT US

Trimurti welcomes your comments or questions regarding this Privacy Policy. Please e-mail Trimurti at support@truckbhai.com or contact Trimurti at the following address:

Trimurti Logisolutions & Retails Pvt. Ltd (Truckbhai.com)

Truckbhai.com

"SHARMA" Golden Char Rasta,

N.H.No.8,

Baroda.

Cell : +91 75750 37370

Email: support@truckbhai.com

Attn: Privacy Policy