Any cancellation of a booking request must be notified immediately to Trimurti by quoting the Order Id by calling on our customer care number. If the cancellation is accepted, no cancellation fee shall apply and any amounts received may be refunded in 7 business days. However, if a transport vehicle engaged to undertake the transportation of the goods has already been dispatched, the booking request may not be cancelled and there will be no refund of the amount received for the booking request.